Organic Social

Paddington becomes a social-first cultural icon

A brand-as-creator strategy using humour, trends and native storytelling to position Paddington Bear Experience as a must-visit London attraction, driving awareness, engagement and ticket sales across TikTok and Instagram.
Award-winning campaign |

Background

Objectives

Get

Tourists and domestic day trippers who are parents of young children

to

Raise awareness of The Paddington Bear Experience, and encourage footprint

Goals

Drive platform-native engagement

Increase ticket consideration

Grow follower community

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Strategy

Pepper’s proprietary tool combines data and human insight to optimise influencer and social marketing.
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Meet our Influencers

production

Filmed on-site using employee-led and trend-led formats to hero the experience through native, personality-driven content.

content

Content delivered across Instagram and TikTok using trends, humour and storytelling to showcase the brand as a relatable creator, not an advertiser.

Strategies
  • Trend hijacking
  • UGC amplification
  • Nostalgia framing
  • Humour storytelling
  • Reactive content
  • Native posting

Research Insights

Scope & Methodology

Key Insights

Strategic Recommendations

Results

Campaign Results

Research statistics

The campaign established Paddington Bear Experience as a culturally relevant, social-first brand. By using authentic humour, trend-led content and personality-driven storytelling, the experience generated strong emotional affinity, sparked organic sharing behaviour, and positioned the attraction as a must-visit destination for both families and young adults.

The campaign established Paddington Bear Experience as a culturally relevant, social-first brand. By using authentic humour, trend-led content and personality-driven storytelling, the experience generated strong emotional affinity, sparked organic sharing behaviour, and positioned the attraction as a must-visit destination for both families and young adults.

8.1m

Views Generated

22k

New Website Visitors

105k

Likes Delivered

7.8%

Engagement Rate

8.1m

Views Generated

community response

Adding this to my London plans immediately

Didn’t know this existed - now I HAVE to go!

22k

New Website Visitors

105k

Likes Delivered

8.1m

Views Generated

community response

Adding this to my London plans immediately

Didn’t know this existed - now I HAVE to go!

22k

New Website Visitors

Adding this to my London plans immediately

105k

Likes Delivered

7.8%

Engagement Rate

8.1m

Views Generated

22k

New Website Visitors

Didn’t know this existed - now I HAVE to go!

8.1m

Views Generated

community response

Adding this to my London plans immediately

Didn’t know this existed - now I HAVE to go!

22k

New Website Visitors

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Key Learnings

Trends drive reach

Posting within trend windows significantly increases visibility and engagement rates.

Native content wins

Relatable, platform-first creative consistently outperforms polished or overly branded assets.

Nostalgia converts audiences

Leaning into Paddington’s cultural relevance broadened appeal beyond families.

Community matters most

Proactive engagement and creator-style storytelling strengthen long-term growth.

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with
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